Return & Refund Policy

We want you to be fully satisfied with your purchase. If you are not happy with your order, we offer a 15-day return policy under the following conditions:

1. Eligibility for Returns:

• Items must be unused, undamaged, and in original packaging.

• Returns must be requested within 15 days of delivery.

• If the condition is good, a full refund will be processed.

2. Non-Refundable Items:

• Items that have been used or altered.

• Items that are not in their original packaging.

3. Return Process:

• Contact us at donatayes@gmail.com with your order details.

• Ship the product to our Milan, Italy 87020 address.

• Once received, we will inspect and process your refund within 5-7 business days.

4. Refund Method:
Refunds will be credited back to the original payment method.